Terms and Conditions

Last updated: 12 July 2026 · Version 1.2

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Moogoose mobile application ("the App"), developed and operated by Moogoose Limited ("we", "us", "our"), a company registered in England and Wales under company number 17333615, with its registered office at 75 Charlton Close, Bournemouth, BH9 3PS, United Kingdom.

By accepting these Terms or using the App, you agree to them. If you do not agree, do not use the App.

2. Eligibility

You must be at least 18 years old to use Moogoose. The App is not directed towards, and must not be made available to, anyone under 18.

3. The Service

Moogoose is an AI-powered Android communication accessibility keyboard. It can:

use Android's AccessibilityService to read visible screen text so it can understand conversations;
explain or summarise messages and draft context-aware replies;
accept voice instructions and dictation;
personalise relevant drafts using an optional personal profile;
use Grounding with Google Search and URL Context during Quick Profile Setup to discover and read relevant website pages; and
read drafts aloud using Android's on-device text-to-speech engine.

Moogoose drafts content for your review. It never sends messages automatically. You decide whether to edit, use, or send any output.

4. AI Limitations and Your Responsibility

Artificial intelligence is probabilistic and can produce inaccurate, incomplete, inappropriate, or misleading results. The App may misattribute or misorder messages, misunderstand meaning or tone, omit context, generate an inaccurate summary, or state details that were not present.

You must review every output before using or sending it and independently verify important information. Do not rely on the App as a substitute for qualified legal, financial, medical, mental-health, or other professional advice, or for decisions where an error could cause significant harm.

These warnings explain the technology's limits. They do not remove any statutory rights or remedies you have under applicable consumer law.

5. Consumer Rights and Our Responsibility

We will provide the App with reasonable care and skill. Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited, including applicable rights relating to digital content and digital services.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that the law does not permit us to exclude or limit.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of that failure or our failure to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable. Nothing in this section makes us responsible for loss caused by inaccurate information that you knew, or ought reasonably to have known, required independent verification.

If you use the App as a consumer, we do not exclude liability for damage to your device or other digital content where that damage is caused by our failure to use reasonable care and skill. We are not responsible for business losses, such as loss of profit, revenue, opportunity, goodwill, or business interruption, arising from consumer use.

6. Data and Privacy

The App processes information as described in our Privacy Policy. In summary:

conversation buffers are stored in Android app-internal storage and expire after six months of inactivity unless you delete them sooner;
when you request an AI feature, relevant context, instructions, voice audio, and optional profile information are sent securely to Google Gemini;
temporary voice files are deleted after successful or failed processing, cancellation, a too-short recording, or a failed start;
Quick Profile Setup can send guided conversation content, profile facts, website addresses, discovered URLs, website content, and grounding material to Gemini;
your personal profile and onboarding material are stored locally subject to the controls and retention described in the Privacy Policy;
bounded basic diagnostics are kept locally, while detailed diagnostic logging is optional and off by default; and
Android Auto Backup is disabled.

You can clear conversations, logs, or all app data using the available settings, disable the Accessibility Service in Android Settings, or uninstall the App.

7. Beta Service and Availability

The App may be supplied as a beta while features are tested and improved. Features, compatibility, accuracy, and availability may change. We do not promise uninterrupted or error-free operation, but this does not affect duties or rights that applicable law does not allow us to exclude.

8. Acceptable Use

You must not use the App to:

engage in illegal, fraudulent, abusive, or harmful activity;
create content that infringes another person's rights;
impersonate another person or misrepresent your identity;
submit information that you do not have the right to process or share;
interfere with the App, its safeguards, or connected services; or
reverse-engineer, decompile, or attempt to extract source code, except where permitted by applicable law.

9. Intellectual Property

All intellectual property rights in the App, including its software, design, branding, and documentation, are owned by Moogoose Limited or its licensors. You receive a limited, personal, non-exclusive, non-transferable, revocable licence to use the App in accordance with these Terms. You retain any rights you have in content you provide. Google does not claim ownership of original content generated through its service under its current terms.

10. Google Services

The App relies on Google Gemini for core AI functionality. Google services may change or become unavailable. Use of those services is governed by applicable Google terms, including the Gemini API Additional Terms and Google Privacy Policy.

11. Suspension and Ending Use

You can stop using the App at any time and can uninstall it to remove local app data.

We may suspend or restrict access where reasonably necessary to address illegal or prohibited use, protect users or service security, comply with law, investigate serious misuse, or deal with a material breach of these Terms. Our action will be proportionate to the issue. We will give reasonable notice and an opportunity to remedy a breach where reasonably possible, but may act immediately where required for security, illegal use, urgent harm prevention, or legal compliance.

12. Changes to the App or These Terms

We may change the App to improve it, maintain security, comply with law or third-party requirements, or alter available features. Where a change materially affects your use, we will provide reasonable notice where practicable.

Material changes to these Terms will identify their effective date and will be brought to your attention through the App or website before they take effect where required. If you do not agree, you may stop using and uninstall the App before the new terms take effect. Where law requires fresh agreement, we will ask for it rather than relying only on continued use.

13. Governing Law and Courts

These Terms are governed by the laws of England and Wales. If you are a consumer, you also retain any mandatory protections provided by the law of the country where you live. Nothing in these Terms removes any right you may have to bring proceedings in the courts available to you under applicable consumer law.

14. Severability

If any provision of these Terms is found invalid or unenforceable, it will be removed or limited only to the minimum extent necessary. The remaining provisions will continue in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any terms that cannot lawfully be excluded, constitute the agreement between you and Moogoose Limited concerning use of the App.

16. Contact

Moogoose Limited
Company number: 17333615
Registered office: 75 Charlton Close, Bournemouth, BH9 3PS, United Kingdom
Email: hello@moogoose.com
Website: moogoose.com