Outreach Contact Privacy Notice

Last updated: 6 October 2026

This notice is for people at organisations we contact about Moogoose. It explains how we use public work contact details for targeted outreach. Our app privacy policy explains how we handle information when someone uses the app.

Who we are

Moogoose Limited is responsible for this contact information. We are registered in England and Wales under company number 17333615. Our registered office is 75 Charlton Close, Bournemouth, BH9 3PS, United Kingdom. You can email hello@moogoose.com.

What we collect and where we get it

We may record your name, work role, organisation, public work postal address or email address, and a short note about why your organisation’s dyslexia or adult literacy work may be relevant to Moogoose. We also record when we contact you, any reply, and any request to stop contact.

We get these details from your organisation’s public website, official directories or registers, public professional pages, or information you give us. We record the source for each contact and can tell you the specific source of your details. We do not seek private home addresses, disability or health information about contacts, or lists of the people your organisation supports.

Why we use it

We use these details to address a relevant person or team, introduce the Moogoose Android accessibility voice keyboard, offer a free trial and optional extra trial credits, handle replies, avoid duplicate approaches, and respect requests not to contact someone again. Where UK data protection law applies, we rely on our legitimate interest in introducing a relevant accessibility product to organisations that may assess or share it. We balance this against your privacy and your right to object. We do not sell contact lists or infer that a contact has dyslexia or another disability.

Who receives it and where it goes

Moogoose Limited and the providers needed to print and post letters, operate our email, and maintain our authorised working records and backups may process these details. We share only what each task needs. A postal provider receives the name or role, organisation, address and letter content needed to print and send a letter. Providers may process information in the UK, the US or other countries under their terms and applicable safeguards. Email us if you want details of a provider or international transfer relevant to your record.

How long we keep it

We review an unanswered prospect record after 12 months from our last outreach. We remove or refresh it when there is no continuing reason to keep it. We may keep a minimal record of a request to stop contact for longer, so we do not contact you again. We keep correspondence when needed for a continuing discussion, complaint or legal obligation, then review it for deletion.

Your choices and rights

You can object to direct marketing at any time. Email hello@moogoose.com and ask us to stop. We will stop direct marketing to you and keep only what is needed to respect that choice. You can also ask what information we hold about you and where it came from, or ask us to correct or erase it where applicable. Rights may differ by country or US state. We will respond under the law that applies to your request. In the UK, you can complain to the Information Commissioner’s Office.

Contact

Email hello@moogoose.com, or write to Moogoose Limited, 75 Charlton Close, Bournemouth, BH9 3PS, United Kingdom.